It really amazes me that people will call you at all hours just because you run a shop. I know I have a couple of phone numbers that are public and that's fair enough that people use them - that's why I have them lol. Getting missed calls is also a factor of live - sometimes you are dealing with a customer, unable to get to the phone in time (call of nature, making a coffee, whatever) - but I have answer phones so people can leave a message and I'll ring them back. However, I got a missed call the other Sunday at 00:36 - yup, just after half-past midnight! And again this morning at 02.26! Do customers really think that you will answer the phone at that time of day. My shop is open Monday to Friday between 9am and 4pm (yes I am normally here before I open) - and I do keep an eye on any emails or messages left outside these times. BUT there is no way I would even think about answer the phone at that time of day - that's just someone 'extracting the wee wee'! I kno...
A randomly updated blog from the manic mind of Humphs, the owner of MFW-Services